Terms & Conditions

Rental Period:

The Renter's date of event will commence the rental period. Duration of the rental period is 30 days. If agreed upon by Elegant Encore, the rental period may be extended, for an additional fee. 

Deposit and Rental Fee:

A deposit of 30% is required up front to reserve all items in your rental order for your event date. The deposit is fully refundable if you cancel your order at least 60 days before your event date (see Cancellation Policy). Once the deposit is paid and contract is signed we will not rent out the items in your order to any other party during your rental period. The remaining amount owed is required in full at least 30 days prior to your event date. Shipment of rental items will take effect, once payment in full has been received. Events scheduled with less than 30 days notice require payment in full within 48 hours of completing reservation.
 

Order Changes:

You may request any additions, removals, or quantity changes to your order until 60 days prior to your event date. Any additions or quantity changes are subject to availability. 

Cancellation Policy:

If you cancel prior to 60 days before your event date you will receive a full refund of your deposit. If you cancel your order within 60 days of your event date, then no refund of the deposit will be available. The full rental fee will be retained if the cancellation occurs within 30 days of your event date.

Return of Rental:

Packaging materials are included with initial shipment of items to Renter. Items must be scraped of excess food, rinsed, and then fully dried, before items are packaged for return to Elegant Encore. Items are to be packaged in the same fashion as they were received. Further instructions on proper packaging will be found (and is strongly advised to follow) on the Elegant Encore website, elegantencore.com, under "Preparing Your Return" section. In the event the Renter needs additional packaging materials, additional packaging materials may be requested from Elegant Encore for an additional fee. At the Renter's expense, Renter may utilize packaging services offered at UPS or FEDEX shipping stores. 

1. All rentals are paid in advance. Major Credit Cards Accepted. 

2. You will be charged for lost or damaged items.

3. The rental fee does not include set-up or take-down.

4. The Renter certifies and acknowledges that they have this date and at the time specified received from Elegant Encore the personal property listed and identified in the contract.

5. The personal property is rented to the Renter by Elegant Encore to be used by the Renter at the designated address for the stated time period and is to be used solely for the purpose for which said merchandise was manufactured and intended.

6. The items will not be removed from the address listed on the contract for use at any other address without the consent of Elegant Encore.

7. The Renter has personally inspected the personal property being rented and found it to be in good working and unbroken condition when received and declares that they fully understand the proper use and that it meets their requirements.

8. The Renter, upon termination of their contract as stated in the “Expiration Date” section of their contract, will immediately return the rented personal property to the address of Elegant Encore in good condition and repair, subject to reasonable wear and use.

9. In case of failure of the rental items for any cause, the Renter, at their expense, shall return it to Elegant Encore’s premises. The Renter particularly understands that without Elegant Encore’s authorization, the Renter has no authority to incur expense on Elegant Encore’s account for the repair of the rental items.

10. If the personal property is lost or stolen, the Renter will pay Elegant Encore for the cost of replacement or repair of the personal property which was lost or damaged.

11. The Renter promises to hold Elegant Encore harmless and free from any and all liability of any and every nature whatsoever, arising out of the use, maintenance, or return of the items. The Renter shall indemnify and hold Elegant Encore free from all damages to third persons of their property caused by the Renter in possessing the items, including legal fees and costs incurred in defense of such claims. In the event of an accident or collision involving any of the merchandise, the Renter agrees to furnish Elegant Encore with a complete report of the incident, including all names and addresses of all witnesses and parties involved, and a copy of any police report, and further agrees that the items will be used by the Renter and/or persons designated on the contract, and no other person, without the consent of Elegant Encore.

12. If the Renter desires to extend their contract beyond the date and time originally agreed upon, the Renter will immediately notify Elegant Encore of this desire and obtain Elegant Encore approval and terms for the extension.

13. If the renter by any reason of any breach of their contract (i.e. termination of their contract, failure to pay rental, insolvency of the renter, or any other reason it becomes necessary for Elegant Encore to retake possession of the personal property), Elegant Encore and it’s agents shall be permitted and they are authorized to go upon the renter’s property and retake the merchandise without legal process. Elegant Encore and it’s agents may use all force necessary to retake the merchandise and the Renter expressly waives for themselves, agents, and employees, all claims for damages and losses, physical and pecuniary, caused by retaking by Elegant Encore. The Renter agrees to pay all costs and expenses incurred by Elegant Encore in retaking the items and in collection of sums due under their contract. Should Elegant Encore employ legal counsel to assist in the recovery of any sum due under their contract, the Renter agrees to pay all costs, expenses, and attorney’s fees incurred by Elegant Encore.

14. That Elegant Encore, at its own discretion, may revert all charges to a daily rate if charges or invoices are not paid on due dates.

15. That the Renter agrees to pay interest at the rate of 18% per annum or at the highest rate permitted by law, whichever is lesser, upon all delinquent accounts, and further agrees to pay upon demand, all reasonable collection costs and attorney’s fees incurred in collections of the Renter’s account, or in enforcing any of the terms of their contract.

16. That the failure of Elegant Encore at any one or more items to insist upon strict performance by the Renter of the conditions and terms of this contract shall not be constructed as a waiver of Elegant Encore’s right to demand strict compliance.

READ CAREFULLY

18-4-402: THEFT OF RENTAL PROPERTY. (1) A person commits theft of rental property if he:

(a)Obtains the temporary use of personal property of another, which is available only for hire, by means of threat or deception, or knowing that such use is without consent of the person providing the personal property; or

(b)Having lawfully obtained possession for temporary use of the personal property of another which is available only for hire, intentionally fails to reveal the whereabouts of or to return said property to the owner thereof or his representative or to the person from whom he has received it within seventy -two hours after the time at which he agreed to return it.

(c)Theft of rental property is a class 2 misdemeanor where the value of the property involved is fifty dollars or more and less than two hundred dollars.

(d)Theft of rental property is a class 4 felony where the value of the property involved is more than two hundred dollars.